We wanted to take a few minutes to let you know how much we appreciate all the dedication and hard work you devoted to our home.
As we are sure you remember we had initially hired an architect to design a major renovation project to our house. We were startled by the timeframe and the quotes we had received by each and every contractor even after the architect had attempted to get us within a budget. Our project was at a standstill. We loved our lot of land and neighborhood, but thought we could not accomplish what we wanted within our budget. We began house hunting.
At that time we had explored the idea of a modular home. We had met with many “modular contractors”. As you know, we are very detail oriented and were disappointed that none of those other contractors were able to customize/ deliver a unique home which met our desires. We had seen several websites with amazing modular homes but couldn’t figure out who could design and build them in our area. In our research we came across the manufacturer of some of these fine homes and they gave us your name.
At your request, we first met at your office. At that initial meeting you spent several hours discussing our goals and figuring out our style. You told us that we could accomplish everything we had ever wanted and more within our budget. From the very beginning we could tell that you were our man! (You had us at “Hello”) You told us to trust you and it was the best thing we did. We collaborated for several weeks; you spent many hard hours and long nights designing a dream house for our family.
Not only, did you help us design our house, you also assisted us in the finance process. You did everything within the timeframe you had promised; you did it within our budget, and delivered it without any overages!!
Each and every one of your sub-contractors has been hard working, polite, and courteous to us, as well as our neighbors.
Communication is extremely important to us. Throughout the process, you have always been there. We know we were very involved in the project and at times a “thorn in your side”, but you always answered your phone or returned our calls right away. That speaks volumes for your company as well as you as people.
We have been so pleased with this process and have recommended you to many of our friends and neighbors, some of which are currently working with you to build their home.
We mean this with all sincerity; we do not believe we could have done this project with any other builder. You have been completely honest, respectful, and professional throughout the entire process. We look forward to staying in touch with you as our family grows in our beautiful new home. Thank you for everything. Please feel free to use us as a reference at any time.